TAILORED BUSINESS TRAINING SOLUTIONS

LET US LOOK AFTER YOUR STAFF TRAINING

WILL TRAINING BRING SUFFICIENT BENEFITS TO MY BUSINESS?

We get it, we're business owners as well, we understand staff training is one of those tasks you have on your to-do list, however it always seems to sit in the too hard basket. You're busy running your daily operation and don't have the resources to train or upskill your employees. 

Having worked as nightclub and restaurant owners, the biggest concern for our business was staff training and the lack of. A skilled employee within the Hospitality space has always been few and far between, with a lack of appreciation for the skill and career growth has always been difficult to retain staff. Hospitality isn't just your stepping stone anymore, its a billion-dollar industry and can give individuals the opportunity to create a permanent career from it. Its time to educate employees within their chosen areas to help create better levels of service, better customer experiences, lower overheads and a healthy bottom line.

Our online LMS system has proven to improve employee culture, increase employee skillset, outline job descriptions, track performance and centralise business training. This will allow a much easier way of completing your staff training and save you costs in the long run.

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YOUR BUSINESS LMS SYSTEM

With our Business Training Services, you will receive your own tailored Learning Management System, located on your business domain. This will be a valuable hub, hosting all training manuals and staff inductions on a user-friendly centralised platform. This will allow management to track staff performances, create assessments, offer non accredited certificates and allow employees to be educated on expectations quickly and efficiently.

LMS TEACHABLE

HOW IT WORKS..

1. WE MEET

First things first, you'll meet with one of our seasoned trainers to help them get an understanding of your current business needs. (Don't worry the coffee's on us)

Whether you're a new venue in town, maybe your an existing establishment that has hit a roadblock or you're just looking to fine tune your existing systems, its our job is to dive into your business and get a complete understanding of what you need!

We will collect data, interview your management and start to plan a session to film content required to piece together your tailored workshop. The more knowledge we have on your business, the better chance we have of putting together something very special for you.

Within the workshop, we will built the following...

  • A new online staff induction
  • New online SOP for Bar Operations with added Blackboard Training extra's
  • New online SOP for Floor Operations with added Blackboard Training extra's
  • Bonus Blackboard Training videos that can add value to your business
  • A complete online school which can track staff performance and engagement
  • A online assessment and completion certification for employees

2. WE GET TO WORK

Once we understand your operation, the work begins on putting it all together with our management team. From here we will draft, review, fine-tune and finalise over a period of 2 weeks.

3. WE GO LIVE..

Now we have uploaded all your training into your LMS System, we will run management through a training session on how to use the platform. Don't worry we will be with you every step of the way!

We treat every Hospitality Venue we work with as if it's our own. We've been there and we understand the struggles.

- Jai Napper, Founder Blackboard Creative

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